Rembrandt Graduation Supplies
Privacy Policy
Effective Date: April 8, 2026 | Last Updated: April 8, 2026
This Privacy Policy describes how Rembrandt Graduation Supplies LLC (“Rembrandt Grad,” “we,” “our,” or “us”) collects, uses, and protects the personal information of customers who visit rembrandtgrad.com or place graduation supply orders with us.
1. Information We Collect
When you place an order or interact with our website, we may collect:
- Full name, billing address, and email address
- Phone number (used for order communications and, with your consent, SMS notifications)
- Student name and school name associated with your graduation order
- Order details including products purchased, payment amounts, and balance due
- Payment information processed securely through Authorize.net (we do not store credit card numbers)
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your graduation supply order
- To send order confirmations, delivery notifications, balance reminders, and payment receipts via email and/or SMS text message
- To communicate important information about your order, including school delivery dates and pickup instructions
- To process payments and track outstanding balances
- To comply with legal and regulatory requirements
3. SMS / Text Message Communications
IMPORTANT — Required disclosure for SMS messaging:
By providing your phone number when placing a graduation supply order through our WooCommerce website at rembrandtgrad.com, you consent to receive automated SMS text message notifications related to your order. These messages may include order confirmations, delivery date announcements, balance due reminders, and payment receipts.
Message details:
- Message frequency: Varies based on your order status. Typically 3–8 messages per graduation season.
- Message and data rates may apply depending on your mobile carrier plan.
- To opt out of SMS messages at any time, reply STOP to any message you receive from us. You will receive one final confirmation message and then no further SMS messages.
- To request help, reply HELP to any message or contact us at 520.745.5289 or [email protected].
- SMS messages are sent via a 520 area code phone number provided by Twilio, an authorized messaging service provider.
Mobile Data Non-Sharing Disclosure: All of the above categories exclude text messaging originator opt-in data and consent. Your mobile phone number and SMS opt-in consent will NEVER be shared with, sold to, or transferred to any third parties, affiliates, lead generators, or marketing partners for any purpose. No mobile data will be shared with third parties or affiliates for marketing or promotional purposes at any time.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- With Authorize.net to process credit card payments securely
- With Twilio to deliver SMS notifications (Twilio receives only your phone number and message content; your opt-in consent data is not shared with Twilio for any marketing purpose)
- With WP Engine, our hosting provider, who stores website data on our behalf
- As required by law, court order, or governmental authority
5. Data Security
We implement reasonable technical and administrative safeguards to protect your personal information. Our website uses SSL encryption (HTTPS). Payment processing is handled by Authorize.net using Accept.js tokenization, meaning your card number is never transmitted to or stored on our server.
6. Data Retention
We retain order information for as long as necessary to fulfill your order and comply with legal obligations, typically through the end of the graduation season plus one year. SMS opt-out records are retained indefinitely to honor your preferences.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Opt out of SMS communications at any time by replying STOP
- Contact us with any privacy-related questions or concerns
8. Cookies
Our website uses cookies to maintain shopping cart functionality and improve your browsing experience. We do not use cookies for behavioral advertising or tracking across third-party websites.
9. Children’s Privacy
Our services are directed at parents and guardians purchasing graduation supplies. We do not knowingly collect personal information from children under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted at rembrandtgrad.com/privacy-policy with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Rembrandt Graduation Supplies LLC
Phone: 520.745.5289
Email: [email protected]
Website: rembrandtgrad.com