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SOME | FAQ’s
You may have some questions. That’s perfectly Okay! We have the answers.
How many announcements do I need?
Announcements should be sent to everyone with whom you would like to share your accomplishment. Include relatives, friends, and neighbors. Holiday card lists are a good place to start. You might consider inviting favorite teachers, coaches & classmates to your graduation party.
Should I use my formal name?
Traditionally, your formal name including middle name or initial is used on the graduation namecard that is inserted into the announcement. However, it is your graduation, so the choice is yours.
Why is it important to order now?
By ordering before Thanksgiving, you ensure that your graduation items will be delivered with the rest of the senior class late March or early April. You also receive some of the most popular items ordered with your deposit so you can use them throughout your senior year. Please visit our office to pick up T-shirts, Hoodies, pens, key chains and/or souvenir tassels.
What payment options are available and when is my balance due?
Payments are made at your discretion. After the initial deposit, payments can be made throughout the year or you may pay for your order in full when the items are delivered. Payments may be made on this site.
What if I can’t pay for my order when it is delivered?
Don’t worry! We will hold your order through graduation day. It will be at our office or at the school depending on their ability to store it.
When will my order be delivered?
Your graduation order will be delivered to your campus late March/early April. Dates will be announced at your school. Call our office 745-5289 to determine your package location after those dates. Order by Thanksgiving to ensure timely delivery in March/April.
Is there a return policy or a guarantee on my order? What happens if I don’t graduate?
Herff Jones offers a 100% satisfaction guarantee. If you are not satisfied or do not graduate, we will refund all funds minus any items that were pre-delivered or personalized. Our products are custom made for each student and independent of all school activities and ceremonies and therefore are non-refundable.